Coronavirus updates

Find the latest updates on our response to coronavirus and resources to help you limit the spread of COVID-19 during your booking.


Protecting yourself during a booking

According to the Government Guidelines, the coronavirus mainly spreads through person-to-person contact. Here’s how you can limit your exposure during your booking.


Maintain physical distance

The golden rule is to stay at least six feet apart from anyone you do not live with.

Wear a mask

All attendees should wear a mask that covers both their nose and mouth while indoors or in close proximity to one another.

Open windows and doors

Increasing outdoor air ventilation can help minimize risk. If there’s outdoor space, stay outside if you can.

Wash your hands

And frequently. Use warm water and soap and wash for at least twenty seconds. If water and soap are not available, use a hand sanitizer with at least 60% alcohol.

FAQs


How can I find listings that are taking additional measures?

You’ll find which additional measures the host is taking on the listing page.


Who’s responsible for providing personal protective gear?

To ensure the safety of every individual, we ask that you be responsible for your own face mask. Some hosts may provide personal protective equipment, and it will be noted under their cleaning protocol on the listing.


What can my attendees and I do to stay safe during a booking?

Wear a mask, increase outdoor air flow, maintain physical distance, and wash your hands. You can see more details in our guidelines above.


What should I do if I think the space hasn’t been cleaned when I arrive?

Make sure to document the condition of the space and reach out to [email protected] no later than 72 hours after your booking start time.